Website Terms and Conditions

General

Welcome to KISU (hereinafter: “the Website”), operated by Erika Jungreis Ltd., Company No. 514651645 (hereinafter: “the Operating Company”), located at 32 Weizmann Street, Tel Aviv.
The Website serves as an online store presenting and offering for sale various products in the fields of skincare and makeup.

Access to the Website and any action and/or use thereof, including browsing and/or viewing and/or reviewing the Website pages and/or purchasing products through the Website and/or any other use of the Website, constitutes the customer’s agreement to the terms of these regulations (hereinafter: “the Regulations”) and to any additional terms appearing or that may appear on the Website at the time of use.
If the customer does not agree to any of the terms of the Regulations and/or additional terms on the Website, they are requested to refrain from using the Website and, in particular, from purchasing any product(s) through the Website.

Any use of the Website indicates the customer’s consent to the Website Regulations, the Privacy and Confidentiality Policy, and the guidelines and rules of the Website and/or the Operating Company, whether or not the customer has read them.

For convenience only, these Regulations are written in the masculine form, but they refer to all genders equally. Any reference in the masculine form applies equally to the feminine form and vice versa, and any reference in the singular applies equally to the plural and vice versa.

The Operating Company may amend these Regulations at any time at its sole discretion. In the event of any discrepancy between the updated Regulations published on the Website and previous versions or other publications, the updated Regulations on the Website shall prevail, subject to any changes required by law.


Guidelines and Rules

Any individual, including a corporation, may use the Website and make purchases through it, provided they accept the terms of these Regulations and meet all of the following cumulative conditions:

  • The user is legally competent to perform binding legal actions.

  • The user is at least 18 years old.

  • The user has an active email address.

  • The user holds a valid Israeli credit card issued in Israel by an authorized credit card company, or an active Google Pay / Apple Pay account.

The customer may use the Website for personal use only, for lawful purposes, and in accordance with these Regulations and applicable law. Attention: the customer bears sole responsibility for their use of the Website.

Commercial use of the Website is prohibited, including wholesale purchases for resale or any use other than personal use.

The customer may not post advertisements, commercial information, or any other information on the Website.

The customer may not perform any illegal or unauthorized use of the Website or its content, including copying, distribution, duplication, display, or use for any other purpose.

The customer may not perform any action that could harm the proper operation of the Website, other users, or their rights.

The customer may not access the Website from, or link it to, a website containing illegal or immoral content.

The Operating Company may prevent any person or entity from using part or all of the Website services, temporarily or permanently, without prior notice and without providing reasons, at its sole discretion, including but not limited to the following cases:

  • Violation of these Regulations

  • The customer’s credit card has been blocked or restricted

  • Submission of false details intentionally (impersonation constitutes a criminal offense)

  • Actions harming the Operating Company, its representatives, the Website’s operation, suppliers, or third parties

  • Illegal activity or violation of law

  • Intent to resell products purchased through the Website

  • Abuse or fraud involving vouchers, coupons, or services offered by the Website

A customer whose access has been blocked may not re-register under a different username.


Customer Registration

Prior to purchasing any product, the customer must open a user account. Through the account, the user may perform actions including purchasing products, scheduling treatments at the boutique, and updating preferences.

To complete a purchase, the user must provide personal details including:

  • First and last name

  • Shipping address

  • Phone number

  • Email address

  • Password

The Operating Company emphasizes that registration and account creation constitute consent to these Regulations.

By registering and actively confirming registration, the customer consents to receiving daily emails from the Website intended to promote product purchases. The customer also agrees to receive marketing emails where the word “Advertisement” may appear in the body of the email rather than the subject line. The customer may opt out at any time by emailing kisuboutique@gmail.com or via the unsubscribe link in the emails.

The customer is solely responsible for providing accurate information and updating it as needed. Incorrect details may prevent fulfillment of orders.

The customer must keep their password confidential and is advised to change it periodically.

Customer data is stored only in the Website’s database and will not be transferred to third parties without explicit consent, except to suppliers or delivery companies for order fulfillment.

Credit card details are not stored and are not accessible to Website employees. Sensitive data is encrypted, and passwords are encrypted using one-way encryption.

Knowingly providing false information constitutes a criminal offense. The Operating Company may take legal action for damages resulting from such actions.


Purchases on the Website

The Website offers skincare and makeup products from international brands, including face and body care, cosmetics, hair styling products, fragrances, and related items (“the Products”). Registration is required to purchase products.

Customers may add products to their shopping cart, review, add, or remove items, and proceed to checkout. Additional delivery details may be required at checkout.


Services

For service bookings, a deposit of ₪150 is required and will be deducted from the treatment cost.

To retain the deposit, cancellations must be made at least three business days in advance (“Cancellation Period”). Within this period, the deposit may be transferred to a future treatment, kept for future purchases, or refunded to the original payment method.

If no future treatment is booked, the deposit remains valid for one year from payment. After that, it expires.

Failure to cancel within the Cancellation Period results in forfeiture of the deposit.


Payment Terms

Payment is accepted via credit card, Google Pay, or Apple Pay only.

Credit card payments are processed via HYP, compliant with PCI-DSS standards and secured with SSL encryption.
Payments may be split into up to 3 interest-free installments for orders over ₪800 (including VAT).

Order confirmation emails are issued automatically and do not constitute final acceptance until payment approval and stock availability are verified.


Product Availability & Order Issues

Customers will be notified if:

  • Products are out of stock

  • Payment is declined

If payment is declined, the customer must resolve payment within 7 days, otherwise the order will be canceled without further notice.


Responsibility & Product Liability

All use of the Website and purchased products is the sole responsibility of the customer.

Product descriptions are provided by suppliers and are for illustrative purposes only. Variations may occur.

The Operating Company is responsible only for delivery of ordered products. Liability for damages is limited to replacement or refund, not exceeding the product price paid.


General Liability

The Website is provided “as is.”
The Operating Company does not guarantee uninterrupted service and is not responsible for internet or system failures.

External links are provided without responsibility for content or accuracy.


Intellectual Property

All Website content, including text, images, videos, graphics, trademarks, and design, is the exclusive property of the Website and/or Operating Company.
Copying, distribution, or use without permission is prohibited.


Indemnification

Any customer violating these Regulations or engaging in illegal activity shall indemnify the Website and Operating Company for any damages, including legal fees.


Jurisdiction

These Regulations are governed by Israeli law.
Exclusive jurisdiction lies with the courts of the Central District of Israel.


Mailing List Removal

Customers may unsubscribe from newsletters at any time via the “Unsubscribe from the Newsletter” link or by contacting kisuboutique@gmail.com


Customer Service

Customer service inquiries should be sent via email to kisuboutique@gmail.com - Responses will be provided within 3 business days.


Privacy Policy

Customer privacy is a core value at KISU. Personal data is encrypted and protected. Credit card data is never stored. Data may be disclosed only as required for order fulfillment, legal obligations, or legal disputes.

The Website uses cookies for user identification. Customers are advised to log out after use.

The Operating Company cannot guarantee absolute protection against unauthorized access and bears no liability for damages caused by force majeure or external breaches.