Website Terms and Conditions

general

Welcome to KISU (hereinafter: "the website"), operated by Erika Jungreiz Ltd. 514651645 (hereinafter: "the operating company"). At Weizman 32 Tel Aviv. The website serves as an online store that presents and offers for sale various products in the field of care and makeup.

 

Entering the website and any action and/or use of the website, including: surfing and/or browsing and/or browsing the website pages and/or purchasing a product through the website and/or any other use of the website, indicate the customer's agreement to the terms of the regulations below ("the regulations") and to the other conditions that appear or will appear on the website at the time of use. If the customer does not agree to any of the regulations and/or additional conditions on the website, then he is requested to refrain from making any use of the website, and in particular refrain from purchasing a product and/or products through the website.

 

Any use of the website will signify the customer's agreement to the website's regulations, the website's confidentiality and privacy policy and the guidelines and rules of the website and/or the operating company, whether the customer has read them or not.

 

For reasons of convenience only, these regulations are worded in the masculine language, but refer to both genders equally. Everything stated in these regulations in the masculine language also refers to the female and vice versa, and everything stated in the singular also refers to the plural and vice versa.

 

The operating company may at any time and at its sole discretion change these regulations. In any case of a contradiction between the provisions of the updated regulations on the website and instructions appearing in previous versions of the regulations and/or in other publications on the site, the provisions of the latest regulations on the website will prevail, subject to the changes applicable according to the provisions of the law even if they have not yet been updated in the latest regulations on the website.

Guidelines and rules

Any person, including a company, is welcome to use the website, including making purchases through the website, as long as he accepts the terms of these regulations, and subject to fulfilling the cumulative conditions detailed below:

• The user is competent to perform binding legal actions.

• The user is at least between 18 and older.

• The user has an e-mail account on the Internet.

• The user has a valid Israeli credit card issued in Israel by one of the credit card companies and/or has an active Google Pay account.

 

The customer may make personal use of the site, provided that the use is intended for legal purposes and complies with the provisions of these regulations and the provisions of the law. Attention! The customer is solely responsible for his use of the website.

 

The customer may not make commercial use of the website, including wholesale purchases for the purpose of selling to third parties, or any other non-personal use.

 

The customer is not allowed to place advertisements and/or commercial information and/or any other information on the website.

 

The customer may not make any illegal or unauthorized use of the website and its contents, including copying, distribution, reproduction, presentation or use for any other purpose.

 

The customer is not allowed to make any use that may damage the proper and regular operation of the website and/or any of the website users and/or their rights.

 

The customer is not allowed to surf to the website from a website with illegal or immoral content and/or link the website to a website with illegal or immoral content.

 

The operating company shall be entitled to prevent any person, including a company, for any reason whatsoever, from using some or all of the services on the website, temporarily or permanently, and without giving notice of this in advance and without providing a reason or explanation. The prevention of use will be in accordance with its sole discretion, including but not limited to any of the following cases:

• The customer has violated a condition of these regulations.

• and the credit card in the customer's possession has been blocked or restricted for use in some way.

• The customer provided incorrect details during registration and/or afterwards (registering on the website while pretending to be someone else is a criminal offense and prohibited by law).

• The customer has committed an act or omission that has the effect of harming the operating company and/or anyone on its behalf and/or the proper operation of the website and/or any of the suppliers and/or any third party.

• The customer committed an illegal act and/or violated the provisions of the law.

• The customer intends to return and sell the products purchased through the site to a third party.

• The customer intends to misuse and/or defraud vouchers and/or coupons issued by the site from time to time and/or any other services offered by the site.

 

A customer whose participation on the website has been prevented by the operating company will not be allowed to return and register on the website under a different user name.

Customer registration on the website

Before purchasing any product on the website, the customer is obliged to open a user account. With the help of a user account, the user will be able to perform various actions on the site, including purchasing products, viewing past purchases, making appointments for boutique treatments, viewing past or future treatments, making changes to the customer's settings and preferences, etc.

 

In order to make a purchase, the user will have to fill out a personal details form, including:

• First name and last name

• Shipping address

• phone number

• E-mail address

• Password selection

 

It is possible that opening a user account will require the customer to provide additional details and/or be subject to additional conditions that will be published on the website, and which are not specified in these regulations. The operating company once again points out to the customer that his registration on the website and the opening of his user account indicate his agreement to the terms of these regulations.

 

After the customer has registered and actively confirms his registration on the website, he gives his consent to receive daily e-mail from the website, the purpose of which is to encourage the purchase of products by the customer on the website. Also, at the same time, the customer confirms his consent to receive e-mail from the website when the word "advertisement" does not appear in its title, but only in the body of the e-mail. The customer may, at any time, notify the operating company of his refusal to receive any e-mail from the website, by sending a message to the address kisuboutique@gmail.com or remove himself from the distribution list directly through the emails themselves.

 

It is the customer's sole responsibility to ensure that the required details are entered correctly when registering for the site's services and when opening a user account. Also, the customer is requested to take care of updating the website with any changes in its details, however many there may be. Typing incorrect details may prevent the site from providing the customer with the products he purchased on the site.

 

The operating company asks the customer to be careful to keep the password secret for entering his user account on the website. In order to reduce the risk of leakage of customer information, by the customer himself, it is recommended that the customer change the password every period.

 

The operating company undertakes that the data provided by the customer when opening a user account on the website will be kept in the database of the website only and will not be transferred to any third party, without the express consent of the customer. This is except in cases where the details or part of them will be transferred to the supplier of the product purchased by the customer and/or to the delivery company, and this is for the purpose of completing the purchase and delivery. 

 

The customer's credit card details are not stored in the site's database and are not accessible to the site's employees and/or the operating company. In addition, any sensitive information provided by the customer, when opening a user account on the website, is encrypted before being saved in the website's database, and the customer's passwords are encrypted one-way. It should be noted that the website's use of details about the customer is subject to the website's "confidentiality and privacy policy" as defined in these regulations.

 

Knowingly submitting false information is a criminal offense according to the law. The operating company will be entitled to take any legal action against the submitter of false information, including going to court for damages caused to the operating company and/or anyone on its behalf due to the disruption of the site's activity and/or the sales procedures on the site.

Purchase on the website

Before making any purchase on the site, the customer is obliged to open a personal user account. With the help of the user account, the customer will be able to perform various actions on the site, including purchasing products, viewing previous purchases, booking an appointment for treatments, viewing past and future treatment bookings, making changes to the customer's details and preferences, etc. To make a purchase, the customer will have to provide personal details including:

 

The site offers for sale a selection of care and make-up products from various manufacturers and brands from abroad, including face and body care products, face and body make-up products, hair styling products, perfume products and related items (hereinafter: "the products"). Registration as a customer on the site is a prerequisite for purchasing products on the site. 

 

products

The customer is invited to choose the products he wishes to purchase and add them to his shopping basket on the website. At any stage during the purchase on the website, the customer can access his shopping basket and view the products he has accumulated, add more products to the shopping basket or remove products from the shopping basket. At the end of the product selection, the customer will be invited to go to the payment screen on the website to make a payment and complete the purchase. During the payment phase, the customer may be required to complete additional personal details, such as: name and delivery address, phone number, notes to the courier that the customer wishes to indicate regarding this order, etc.

 

Services

When ordering and paying for a service, the customer will be required to pay an advance of NIS 150 which will be deducted from the total cost of the treatment, after the treatment is provided at the payment stage.

 

In order to keep the advance, the customer is required to cancel the treatment at least three business days in advance (hereinafter: the "cancellation period"). If the customer cancels the service within this period, it would be possible to transfer the advance for the benefit of the customer's next treatment, keep it for future purchases (whether it is a treatment or a purchase of products), or receive a refund to the payment method that was originally used to pay for the advance.

 

If the client has no future care in the diary, it is important to note that the advance will only remain valid for one year from the date the advance was first paid. If the customer does not use it during this period of time, the customer will not be able to receive and/or use this NIS 150.

 

If the client does not cancel the treatment within the cancellation period, the NIS 150 advance paid to schedule the appointment will not be returned to the client.

Payment terms

You can pay for the order by the following means only: credit card, Google Pay or Apple Pay. 

 

When paying by credit card, the customer will have to choose from a given list the type of credit card with which he wishes to pay for his order. You can pay using any type of credit card issued in Israel only, with the exception of a Diners type card. The payment by credit card is actually carried out in the clearing system of Tranzilla, which complies with the PCI-DSS security standard and is protected by secure and encrypted SSL communication. It is important to note that, for security reasons, the operating company does not keep the customer's credit card information in its databases. However, at the same time, the customer also has the option to indicate that he wishes to allow the clearing company, Tranzilla, to keep his credit card details with them, in order to save himself the need to re-enter his full credit card details every time he places an order. In such a situation, a coded and encrypted "TOKEN" is created which is kept in the databases of the operating company and which is translated exclusively by the Terzilla company only, for the purpose of payment in the customer's next orders. It should be noted that the coded and encrypted information "in the token" does not allow anyone, including not the operating company, to charge the credit card to the customer. Only the Terzilla company can translate the "token" into the specific credit card details that the customer has kept with it. case, the customer can decide to remove his "token" from the operating company's databases at any time, by simply pressing a button in the customer's personal menu under "payment details".

 

When paying by credit card (for all cards, with the exception of a Debit type credit card which is an immediate debit credit card), the customer may spread the payment into up to 3 equal payments without interest subject to the total amount of the order, as follows:

• If the amount of the order is over NIS 800 (including VAT), there is a possibility of dividing the payment into installments.

 

At the end of the payment phase, the website will issue the customer a confirmation for the order he made, which will be sent to the customer to the e-mail address he provided during his registration on the website. Confirmation for the order is issued by the website automatically. Only at a later stage does the operating company or someone on its behalf verify the availability for delivery of the products in the order and verifies that confirmation has been received from the credit company that issued the credit card for the customer that his card is valid in Israel and can be cleared in Israel and that it can be used to pay for the order in question, or alternatively, if the payment was made by the customer using a Google Pay account received by the company operating the company and a payment confirmation from the Google Pay company.

 

The acceptance of his order through the website and the issuance of a confirmation of this order, which will be sent to the customer by e-mail, does not obligate the website and/or the operating company to carry out the order and fill it and does not constitute evidence of the performance of any actions in connection with the order by the website and/or the operating company. Only the registration and documentation of the receipt of the order from the customer on the website's computers constitute conclusive evidence of the correctness of the actions on the part of the website and the operating company in connection with the order.

 

It is hereby mentioned that in order to ensure the execution of the customer's order, the customer is obliged to provide complete and correct details as required. The operating company hereby states that providing false information is a criminal offense and whoever does so is subject to the penalties provided by law.

 

The website representatives will inform the customer in the following cases:

• There is a lack of stock to supply the products he ordered. If there is a lack of stock for the delivery of products ordered by the customer, the customer may waive the order for the products that are in short supply and the website representative will issue an updated order in coordination with the customer. Alternatively, the customer can cancel his order entirely and the payment received for his order will be returned to the customer in full.

• A refusal to pay for the order placed by the customer was received from the credit company that issued the customer the credit card and which was used by the customer to pay for the order in question.

• If a refusal to pay for the order from the credit card company or the Google Pay company was received on the website and/or the operating company, the customer will have to settle the payment within 7 days from the day on which the website representative informed him of the receipt of the refusal. If the customer has not completed the payment arrangement within the said period of time, his order will be canceled immediately and the website and/or the operating company are not obliged to inform the customer of this

Warranty for use of the website and product warranty

Entering the website, browsing it, registering on the website, using the website, choosing products to purchase on the website including but not limited to considerations of suitability to the customer's needs, purchasing products on the website and using them are the sole responsibility of the customer.

 

The presentation of the products and their suppliers on the website does not constitute an admission by the website and/or the operating company of the nature and quality of these products. All the information published on the site about the products, their nature and quality and about their suppliers, is information provided to the site by the suppliers, and the site and/or the operating company are not responsible for the reliability and correctness of this information.

 

The operating company emphasizes that the information regarding the products appearing on the website, including the various texts, images and videos intended to describe the products are for illustrative purposes only and there may be various differences between the product actually received by the customer and the product as it appeared in the image or description on the website, including in color, size, appearance and other characteristics. This does not impose any responsibility on the operating company, or anyone on its behalf.

 

The site and/or the operating company are solely responsible for the delivery of the products ordered by the customer on the site via delivery to the address provided when placing the order. Otherwise, the operating company will not bear any responsibility for damages caused to the customer in connection with the ordering of the products and their use, including but not limited to a delay in receiving them from the website via delivery, their incompatibility with his needs, failure to replace them on time or defects in the product.

 

An exception is a case in which serious defects were discovered in the product, which were discovered immediately upon receipt of the product by the customer and which resulted from gross negligence on the part of the website and/or the operating company and/or the delivery company, resulting from the way the products were stored and/or maintained and/or delivered to the customer. In this case, the customer is entitled to compensation that will be limited to replacing the defective product with a good one or providing a refund for the defective product, which in any case will not exceed the price the customer paid for the product.

 

General warranty

 

The website can be used by the customer as it is, and the customer does not have the right to any claim, claim or demand against the website and/or the operating company regarding the characteristics of the website, its limitations or its adaptation to the customer's needs and requirements.

 

The operating company makes every effort to maintain the normal operation of the site. At the same time, it does not guarantee that the service on the website will not be interrupted and/or that it will be provided without interruptions, breakdowns and/or malfunctions in hardware, software or communication lines. The operating company will not be responsible in any way for malfunctions and/or disruptions in the Internet and/or communication lines that allow connection to the website, and which prevent the customer from connecting to the website's servers and making proper use of the website, including but not limited to choosing products and ordering them from the website.

 

The operating company does not guarantee that the files or links that are and/or will be found on the site will lead the customer to active sites. Also, the operating company makes no guarantees regarding the content, reliability and accuracy of the files or links on the website and will not bear any responsibility for the use of the links that appear on the website to other websites, including the responsibility for their content and the information published in them. The site will not be held responsible for any damage, direct or indirect, that will be or may be caused to the customer, for clicking on the file or the link and for relying on the information obtained through the use of those links.

 

The operating company and those on its behalf may publish through the website commercial information and advertisements through advertisement areas designated for this purpose on the website pages ("banners"). The responsibility for the content of the published ads rests solely with the advertisers. The site and/or the operating company have no responsibility regarding the content of the publications or their reliability. The publication of the information on the website in itself will not be considered as an encouragement or a recommendation by the website and/or the operating company to purchase the services or products included in such advertisements.

copyright

All information whether textual, images or videos that appear on the website, including graphics, design, verbal presentation, trademarks, icons, logos, as well as the way they are edited and presented on the website, are the exclusive property of the website and the operating company and/or someone on their behalf. The operating company prohibits the copying, reproduction, distribution, publication or any use of the information on the website.

compensation and indemnification

A customer who violates any of the terms of these regulations, or who performs any illegal action in connection with the website, will be charged by the website and/or the operating company or someone on their behalf for indemnification and compensation, for any damage, expense or loss, direct or indirect, including legal expenses and attorneys' fees, which they will cause to the website and/or the operating company jointly and severally, for the said violation or for any illegal action that will be performed in connection with the website.

Jurisdiction

The interpretation and enforcement of these regulations is Israeli law only. Any dispute discussion and/or conflict between the customer and the site and/or the operating company in connection with the site's activity and its use will be submitted to the court in the Central District.

Removal from mailing list

The operating company invites its customers to join the distribution list (newsletters) of the site. The newsletters sent to customers registered in the distribution list may also contain advertising content about various promotions on the site alongside general content. The removal from the distribution list is easily performed by the customer and independently by the customer (without the need for the intervention of the operating company), by clicking on the "Unsubscribe from the Newsletter" link located at the bottom of each newsletter sent to the customer. Customers can also contact the site's customer service via email at kisuboutique@gmail.com

Customer service and contacting the operating company 

The operating company invites every customer and every user and/or interested person to contact it with any question related to the site, including but not limited to the operation of the site, the products displayed on it, orders placed, products purchased, products received, defects in the product, defects in the service provided on the site or by the site's representative, placing advertisements and banners on the site, the way to enter into a commercial contract with the operating company, examining options for cooperation with the site, etc. E-mail the site's customer service at kisuboutique@gmail.com 

 

The site's customer service and the managers of the operating company are obliged to respond to your inquiry within 3 business days.

Confidentiality and privacy policy

Maintaining the privacy of the user and/or the buyer on the website is a top value in his pocket. To improve the protection of the privacy of the user and/or the purchaser, we provide this information regarding our privacy protection policy and about the options available to you while staying on the site and as far as our conduct regarding the collection of information on the site is concerned.

 

In the order form, you are required to provide personal details (such as: full name, ID, email address and phone number). The delivery of the personal details in the order form is done at the will of the orderer and with his consent. Filling in the details indicates the customer's consent to their delivery.

 

The operating company respects the privacy of its customers and is obliged to keep secret all the information that its customers will share with it when using the website. However, it is appropriate that every customer on the site should know that:

• All his personal details (name, e-mail, etc.), with the exception of his credit card details, will be stored in the site's database only. All the customer's sensitive personal information is encrypted before being saved in the site's database, and the customer's passwords are encrypted one-way.

• In any case, the customer's credit card details are not saved in the site's database and are not accessible to the site's employees and/or the operating company.

• The payment by credit card is actually carried out in the clearing system of Tranzilla, which complies with the PCI-DSS security standard and is protected by secure and encrypted SSL communication.

• The operating company undertakes not to transfer the customer's personal details to any other party without the express consent of the customer, except in cases where certain details will be transferred to the supplier of a product purchased by the customer and/or to the Israel Post or to the shipping company, and this in order to complete the purchase and delivery of that product.

• The customer's personal details in the site's database can be viewed by the customer and he can make changes to them as he wishes. It is worth noting that changes to the personal details may introduce incorrect information about the customer or missing information, and which may prevent the operating company from supplying the customer with his orders.

• Notwithstanding the above, the operating company shall be entitled to transfer the customer's personal details to a third party in cases where the customer has committed an act or omission that harms and/or may harm the website and/or the operating company and/or any third parties, and/or in cases where the customer has used the website's services to commit an illegal act, and/or if the operating company has received a judicial order instructing it to hand over the customer's details to a third party, as well as in any dispute or legal proceedings between the customer and the website and/or the company the operator.

• The operating company reserves the right to use the customer's personal information, but without identifying the specific customer, for the purpose of analyzing statistical information and presenting it and/or handing it over to other parties.

• The operating company warns the customer that since it is a question of carrying out operations in an online environment, the operating company is unable to guarantee absolute immunity against penetration of the site's database by perpetrators of illegal operations. 

 

The operating company therefore asks the customer to be careful to keep the password secret for entering his user account on the website. Moreover, in order to reduce the risk of leakage of customer information by the customer himself, it is recommended that the customer change the password periodically. 

 

In addition, the operating company reminds the customer that after completing his registration on the website and opening a customer account, the customer's subsequent entries to the website from the same computer from which he registered may be carried out automatically by the website system through the use of cookies, which will identify the computer and hence the customer himself. Otherwise, it is recommended to ensure an orderly exit from the customer's account at the end of browsing and/or using the website, in order to prevent other users of the same computer from accessing the customer's account.

 

• In any case, if a third party manages to penetrate the database stored on the website and/or misuse it, the customer will not have any claim, claim or demand against the operating company.

• In the event of cases beyond the control of the operating company and/or resulting from force majeure, the operating company will not be responsible for any damage of any kind, indirect or direct, caused to the customer and/or to a third party with any information being lost or if it is used in an unauthorized manner.